On Mondays (our busiest day), hold times have been up to hr. Cancelling a subscription during a free trial may result in losing the trial account. To reach us by postal mail: PO Box 26887 Tucson, AZ, 85726-6887 Business hours: 8 a.m. to 5 p.m. Monday through Friday. Because of the time I have had to spend dealing with this issue, I want that not only will my money be refunded but that they provide a free online subscription for a year. I live out of town. BBB is here to help. Information about canceling. Our Home Delivery Manager reached out to ***** ***** directly and weeks credit for the inconvenience. $20 per month. Complete the required steps. All print subscriptions include Full Access to our online content. We have not received the paper 7 or more tomes in the past month. If something should happen, and you will not be returning on the scheduled date, just call the paper company and let them know that you need the suspension extended. BBB Business Profiles generally cover a three-year reporting period. Its a well designed format though sometimes there are errors in text (like no space between words) that probably come from the automated digital process. This went into effect in February 2022. Gov. Select a Tucson Arizona Daily Star discount below to get started! Search terms can be a name, e-mail address, or department. $100 is paid after contract signing, with the additional $400 paid after the first 120 days. Take Care Guide. will follow up with representative and provide additional training. Two people could not do their job properly and so I am not convinced anyone can. I called the 8th of February and spoke to an agent who said I had been signed up for two accounts somehow. document.write ("'><\/scr"+"ipt>"); View customer complaints of Arizona Daily Star, BBB helps resolve disputes with the services or products a business provides. Yes. Call them if the newspaper delivery does not resume as scheduled. Published 11/17/2022. While on a home delivery vacation hold, your account will be credited for charges associated with the delivery of our print edition. After a period of time, however, your home delivery will be automatically stopped, and your account balance will reflect all received deliveries. Zero stress. the $9 back to *** ***** credit card. Can I still access online content when I put my print home delivery on a vacation hold? Sign in to your account in the app to unlock your unlimited access. Find out everything you get with your subscription at tucson.com/valuekit. Contractors are obliged to deliver complete newspapers in good condition by 7:30am Monday-Saturday and by 8am on Sundays. It's usually located in the first few pages. By that time the next month will be due again. Get the day's local, political and world news, plus sports and entertainment at the lowest authorized price from Tucson Arizona Daily Star. Mr. ******** will receive a refund of While prime time TV grids are included in the paper every day, TV Weekly Magazine is not included in home delivery subscriptions. Well guide you through the process. We apologize for any inconvenience. Yes, that respite is worth the $3 per day to me; the rest of the paper is mostly news one sees on the web anyway. Enter the email address associated with your subscription and choose a password. Published 12/30/2022. A newspaper with a strong local focus, compelling feature articles, and sharp editorial content, Arizona Daily Star newspaper readers are always well informed. document.write (document.charset ? How do I get a Full Access Subscription to the Arizona Daily Star? Several years ago I moved to digital format so I could read anywhere anytime. year. The lead time to start delivery on a new order varies by area. Our customer service center can be reached via live chat by clicking here, via email at circulation@tucson.com or via phone at 1-800-695-4492 from 6am-3pm Monday-Friday, 7am-11am on Saturday and 7am-11am on Sundays. The representative Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. I replied explaining that I had cancelled already and was waiting for a refund. I cant seem to get through when I call Customer Service. Get up-to-the-minute news sent straight to your device. circulation@tucson.com Choose . Also, with this app, its super easy to select and look at ads within the paper. Saturday: 7:00am - 11:00am. How often do you increase subscription prices? This may not seem like an important matter, but those of us who take the print edition do so because we look forward to the relaxation of reading the funnies in hard copy as a respite from working all day on computers. Need Help? In partnership with our advertisers, the publication is delivered to non-newspaper subscribers in select areas during the Thanksgiving holiday at no cost to the consumer. Click "My Apps and Games" then "Installed". var m3_u = (location.protocol=='https:'? I waited until January 8, 2021 to call because I still didi not have a check through the mail. . if( Math.max(document.documentElement.clientWidth, window.innerWidth || 0) >= 728 ){ We had transportation issues overnight and expect to have all papers delivered within 2 hours of your normal. business days to post to her account. We cover the issues that Southern Arizonans care about most. If you are still having trouble, email customer service at circulation@tucson.com. We sincerely apologize for Ms. ***** ****** Vote for Star Local Media's Athlete of the Week; missed delivery issue and thank them for giving us the opportunity to correct Thats because your first bill includes a prorated charge for the remainder of the current month to put your account in line with our standard billing cycles. A bunch of photos of today's snow across Tucson , The highly anticipated Portillo's is now open in Tucson. To link your subscription, please follow the directions below: Open our app that you purchased a subscription for. An exact digital replica of the printed edition, is available early morning. To change your billing cycle, simply email circulation@tucson.com or contact a customer service representative at 1-800-695-4492. NO CALL BACK. Im really enjoying it! disregard the directive. In these instances, we have partnered with the local United States Postal Service. My newspaper seems to be missing some of the inserts. Get started today. Go to tucson.com/subscribe or call 1-800-695-4492. Report Breaking News: 520-573-4101 or metro@tucson.com. Open Settings ~Your name~ and click "Subscriptions". The App is Free but requires an Electronic Edition subscription to view. document.write ("&loc=" + escape(window.location)); Vacations Vacation Stop / Restart Finish Deadlines for starts, stops, or changes to subscriptions are Thursday at 2 p.m. for the Sunday issue and Monday at 2 p.m. for the Wednesday issue.. No. What is your refund policy on subscriptions? Subscribing to a plan and not cancelling it manually will result in the plan auto-renewing. Newspapers will be held and delivered on your restart date. However, when there is no postal delivery, such as federally recognized holidays, your newspaper will be delivered the next day there is postal delivery available. and honor the promotional rate for 6 months thereafter. Go to tucson.com/subscribe to see your options. A Tucson Arizona Daily Star subscription customer service representative can help determine what delivery options are available if your address doesnt qualify for Tucson Arizona Daily Star home delivery. Enjoy the unmatched experience of a Tucson Arizona Daily Star subscription, conveniently delivered to your doorstep. Payments are non-refundable, and there are no refunds or credits for the unused portion of a subscription that has been cancelled before the end of a billing cycle. Now, I was told to wait until 48 hours to see what they can do. How do I Check into Hotels Anonymously & Discreetly? Thank you for your interest in becoming an independently contracted newspaper home delivery carrier. Published 01/15/2023. document.write ("?zoneid=7&block=1&blockcampaign=1"); document.write ('&cb=' + m3_r); We sincerely apologize it took Mr. ******** multiple After canceling your . They told me I had to call to cancel. Click on that X to delete the Arizona Daily Star app. I believe the same deadline for renewal applied to all subscribers. To view the e-Newspaper, you must be a subscriber and have Activated the digital portion of your account. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Chat Now Have questions about your subscription? Simply enter your credit card information on our secure checkout page. International Association of Better Business Bureaus. While the price of Thanksgiving papers purchased at retail outlets is higher ($5), no additional charge is passed along to subscribers. Saturday fun, plus all of the features, content and circulars in our biggest paper of the week on Sunday. credit card. Tap on Arizona Daily Star (subscription you wish to cancel). circulation@tucson.com See our contact list at tucson.com/contact. On December 15, 2020, someone called me for a newspaper subscription payment. No. document.write ('&cb=' + m3_r); Trusted Local News Leader For Prescott, Arizona. Once you have created your account, please use these credentials to sign in on our desktop or mobile website for full access to your subscriber benefits. Never happened. Published 12/18/2022. How to Put Your Mail On Hold With The Post Office Online, How to Contact the President of Delta Airlines. 321 N . This full replica of our printed product provides you the newspaper as you know and love it from the convenience of the web. Papers piling up on your doorstep are a sign to burglars that nobody is home. For more information about Premium Editions please visit. We can typically honor requests if you live in a redelivery area, and requests are received by 9:45am Mon-Sat and by 11am on Sundays. Avoid the paper renewal notice fee of $4.99 by signing up for electronic renewal notices! Yes. Arizona Daily Star 12+ e-Edition Star Publishing Company Designed for iPad 4.6 427 Ratings Free Screenshots iPad iPhone An exact replica of the Arizona Daily Star newspaper, accessible online. What is the paper statement fee and is there a way to avoid it? Chat live with our customer service center: Need Help? arizona's home page: azcentral.com is the digital home of The Arizona Republic newspaper, with breaking news and in-depth coverage of sports, things to do, travel and opinions. //]]>-->, 101 E. Market St. Suite D Warrensburg, MO, 64093 Where can I buy a newspaper? We Set up your account on EZ Pay for secure, automatic monthly payments by calling Customer Service at 1-800-695-4492 or visit account.tucson.com. eNewspaper Content Issues Yes. Now let us get into the crux of this guide. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. Customer service center hours are 6am-6pm Monday-Friday, 7am-10am Saturday/Sunday. Click on the settings (gear) icon in the top right corner of the screen. If your account is activated, your name will appear at the top right of tucson.com. var m3_u = (location.protocol=='https:'? On your homescreen, Tap and hold Arizona Daily Star until it starts shaking. I called the newspaper to complain and recejive a refund. http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050, A bunch of photos of today's snow across Tucson , The highly anticipated Portillo's is now open in Tucson. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. Hobbs refuses to say if she will approve elimination of cities' grocery tax Numerous challenges expected in City of Prescott's coming . Get up-to-the-minute news sent straight to your device. } Content charges will continue to be applied while you are on vacation. i understand the Star is not delivered in our area. Yes.