To make a refund request please e-mail our contact center. Keep asking questions in case the website hasnt been updated. They could have waited longer than we could, but also decided to cancel, as they originally thought they must cancel at 30 days and wanted to be sure. I was mistaken in thinking that PVP allowed us to cancel for any reason right up until a few days out, and Cruise with Confidence was 30 days out. CRUISE HIVE LTD 2008-2023. More Cancellations: Due to a full ship charter on Regal Princess on July 30, 2022, we will be cancelling the following cruises: The Best of the Mediterranean 21-day cruise departing July 16, 2022 Mediterranean with Greece Isles, France & Turkey 14-day cruise departing July 23, 2022 The Best of the Mediterranean 21-day cruise departing July 23, 2022 Mediterranean with Greece . I certainly never noticed any updates. With the uncertainty surrounding cruise vacations continuing, Princess Cruises is . //]]>. Read Also: Princess Cruises Announces Brand New 2023-2024 Itineraries. Its now easier than ever to use your Future Cruise Credit (FCC)! Free expert cruise tips and news from Cruise Hive! These FCCs can be used against any holiday that is on sale at the time of booking. Now its a promise. Princess Cruises has extended its Book with Confidence policy to summer 2022 sailings, including all cruises departing through September 30, 2022, for all bookings made by March 2, 2022. There is also the option for a full refund which must be requested using an online form by September 8, 2022. 100% cruise fare refund for you, and your Travelling Party, if any of you tests positive for COVID-19 within 10 days prior to the cruise or at the boarding terminal, for cruises departing on or before April 30, 2023. Well our cruise went down in price considerably after we paid our final payment. FCCs cannot be used for onboard expenses (including but not limited to shore excursions, crew incentives or other optional programs or services). In no situation shall a guest be entitled to a refund greater than the refund amount retained by Princess Cruises. You . I think Princess also calls it Book With Confidence. Millions of travelers rely on Cruise Hive in the United States, Europe, Australia, and around the world. But stranger things have happened: The time I canceled a prior Dec 2021 Princess cruise PRIOR to final payment (around last September 2021) I was refunded everything, including the insurance, but excluding the non-refundable deposit. WE will let the FCC sort itself out. Princess will refund the cancellation fees (up to the full value of the cruise vacation) if you have to cancel your trip because of a specified reason such as illness, injury or death of yourself, a traveling companion or either of your immediate family members. For pre-cruise support, please use our Live Chator call us at 1-800-PRINCESS(1-800-774-6237). In the event a Bonus FCC is used, portions of the related cash value FCC may become non-refundable also. . Maybe it will reappear in 2024 but we were not given a choice. That's where Cruise with Confidence comes in. As I understand from the folks down under who post in the Australia/NZ form here on CC, nothing is going to be decided as far as cruises until after their elections which are several months away. View our Book with Confidence Cancellation Policy. . Princess passengers whose cruises are canceled have several options. We recouped everything we spent, no cancellation charges. A: Like with any illness diagnosed and treated by a medical professional, if you test positive for COVID-19 after purchasing the plan, you will be eligible to receive a refund to your original form of payment. . Should I think our cruise is a go or not? Amount of onboard credit varies by cruise length to which the deposit is applied. The Carnival-owned cruise line is informing guests of cancellations that impact two ships. Full Refund Time Frame. We want to make your vacation the best it can be. Princess Cruises tells CBS 8 11 sailings departing from San Diego are cancelled from September 1st through November 13th. See what you need to do before and while you sail to stay healthy at sea. I have bookmarked your post so I can reply once I see something; could be many months from now!. Cruise Hive was established back in 2008 and among the earliest blogs in the industry. I am confused: We are booked om magestic princess jan 29th australia/New Zealand. Copyright Cruise Blog Media LLC 2023. Reason beingcruise with confidence refunds the insurancewhile the other actually utilizes the insurance so no refund. CC Help Jenn Captain's Circle Loyalty Tiers Cruise Advice Top 10 New Cruiser FAQ Cruise Destinations Destinations Overview Alaska Asia Australia & New Zealand Q: What if I find out I was exposed to someone either on my way to my cruise or during the cruise, and I end up being isolated in my cabin for part or all of the voyage?A: PVP provides reimbursement for the days you are confined to your cabin if the confinement is ordered by a medical professional. For UK Guests: Please note any FCCs issued for the cancellation of a cruise booking by Princess Cruises after 1 July 2021 are not covered by ABTA's scheme of financial protection, although any booking made using the FCC will be protected up to the amount of the refund due on the original booking. Trip Interruption: Up to 150% total trip cost reimbursement formissed, prepaid cruise arrangements and/or the cost of one-way airfare if you must start your vacation late or need to come home early due to illness, injury and more. Future cruise discounts have no cash value and are non-refundable. Many tested positive and were put in quarantine cabins for the remainder of the cruise. Baggage/Personal Effects: Up to $1,500 ($3,000 with the Platinum plan) if your stuff is lost, stolen or damaged. Q: What if my condition did change prior to purchasing Princess Vacation Protection?A: Rest assured, emergency evacuation benefits are still provided in the event of a medical emergency. Your baggage is also covered in the event it is damaged, lost, stolen, or delayed to your destination. Princess Cruises has been forced to cancel a limited number of voyages for the Diamond Princess cruise ship, which includes departures out of San Diego, California. It does mean that the cruise line has canceled a total of 11 voyages for the Diamond Princess cruise ship out of San Diego, California, from September 1, 2022 through November 13, 2022. Cruises six to nine days: $250 per person . And that FCC expires 5/1/23. Any 2021 Cruise departing on or before November 1st 2021 from/to a US port has been put on a stop sell per CDC guidance. Any other pre-packages not purchased with the cruise fare will automatically be refunded. ALL RIGHTS RESERVED. My question is has anyone used that provision to cancel "on their own", such as they just changed their mind after paying the final payment? 100% of full fare. Princess Cruises Announces Brand New 2023-2024 Itineraries, Photos Reveal Progress at Carnival Cruise Lines New Port, Cunard Line Unveils Historical Photo ExhibitionFrom Past 100 Years, Royal Caribbean Cuts Back on Housekeeping Service, Fourth Carnival Cruise Ship Will Be Based Out of Galveston, Texas. Cruisers wishing to cancel shore excursions booked in advance of the sailing date must cancel at least five days prior to embarkation to receive a refund to the original form of payment. My TA is generally very good at such things, but we're all human and right now TA;s are pretty busy.along with cruise lines.. These are two separate situations. However, if I do not see such an FCC I still feel canceling was our smartest move.for our situation. Happy to say that all of the FCCs were in my account by Friday, and the cost of the government taxes have been refunded to my credit card. Learn about the types of cruise credits and how to use them. I also wondered about the odd amount in my FCC account, then a few days later I happened to notice that Id missed seeing a refund of the Government tax portion of my payment on my credit card. Hoping things will be much better in a few more months. Probably just a simply error on the TA's side, but not matter.except for the dollar amount, I am curious what that represents. For those that paid with prior FCCs, how was the new FCC plus CC total calculated? As mentioned, it could take a few weeks to receive FCC based on how busy they are at Princess doing cancellations these days. I read this weekend about people onboard the Majestic last week where everything started out great, but many started coughing, sneezing, clearing their throats, and feeling quite run down shortly after returning from their second port, no matter how careful they had been. Princess is always telling us to book early for the best prices. (Onboard credit is only applicable to guest 1 or 2 on a booking and is not applicable to upper berth guests). No surprises there. The line did not go into further detail. This was a replacement cruise for a cruise that I can't even remember anymore! If you booked Restricted Air, the airline will decide whether it will issue you a flight credit. As of the fall of 2022, many cruise line have dropped vaccination, testing and masking requirements. Looking at the list of when ships are restarting that is herehttps://www.princess.com/plan/cruise-with-confidence/cruise-health/frequently-asked-questions/, only the Diamond Princess doesn't have a restart date. The first option will be a 100% Future Cruise Credit that must be used on a cruise that departs by December 31, 2024. While I was writing my post above, I checked the list of cancelled sailings and noticed Majestic was still coming here and some of the cancelled cruises had Majestic cruises as the replacement. Edit your princess cruises refund request form online. Major Cruise Line Ready to Resume Cruise Operations in Australia, Photos Reveal Progress at Carnival Cruise Lines New Port, Cunard Line Unveils Historical Photo ExhibitionFrom Past 100 Years, Royal Caribbean Cuts Back on Housekeeping Service, Fourth Carnival Cruise Ship Will Be Based Out of Galveston, Texas. FCC for my deposit paid. FCCs are non-transferrable but may be used to pay for others on the same booking. What if I cancelled a booking on a cruise that Princess is now cancelling?You can check the relevant cruise details on this page to see if you qualify for any additional compensation. So, the cruises impacted are from September 5, 2023, through October 10, 2023. Got it thanks, we did decide to cancel and rebook using CwC. With the Princess Promise, if youre not happy with our onboard service, well make it right or refund the value of that service. That amount was the deposit I made plus the insurance I bought. A Princess spokesperson said the changes were made due to "labor challenges." Cancellations. For details, see Terms & Conditions below. If you are delayed starting your trip or returning home, you may be reimbursed for expenses that were not arranged through Princess including meals, hotel, and transportation. 42 days or less, or non-appearance. You dont need to take any action to receive the default compensation offer. I was told by my TA that it could take a few weeks for the new FCC to be reinstated, aswell as the FCC we already had from 2020 that we had used towards this cruise. To apply more or if you prefer not to use your FCC, please call our Contact Center. Comparing the Princess cruise ships sailing to Alaska in 2023, Holland America Line and Princess Cruises bring back face mask requirement on Alaska cruises, Three more Princess Cruises ships return to service, Princess Cays: What you need to know about Princess Cruises Private Island, 15 reasons why a solo cruise is a great way to travel, I'm 28 and spent $20,000 on cruising in the last year.